Support

Need help with QuickExpense? Find answers below or contact us directly.

Frequently Asked Questions

How do I scan a receipt?

Tap the camera button on the home screen, point your camera at the receipt, and tap to capture. QuickExpense will automatically extract the amount, merchant, and date using AI-powered OCR.

Does QuickExpense work offline?

Yes. Your expenses are stored on your phone, so you can add and browse them without a connection. Receipts that need reading online wait until you’re back online. On iPhones with Apple Intelligence, receipts can be read on the phone itself.

How many receipts can I scan?

The free plan includes 20 cloud receipt scans a month. On iPhones with Apple Intelligence, receipts read on the phone itself don’t count toward that limit. Pro subscribers get unlimited cloud scans.

What is the recovery phrase?

When you first open QuickExpense, a 24-word recovery phrase is automatically generated. This phrase is your identity. With cloud sync enabled (Pro feature), you can use it to restore your expenses on a new device. Keep it safe - QuickExpense cannot recover it for you.

Where is my data stored?

Your expenses are stored on your phone. Receipt backups, and with Pro your synced data, are encrypted on your phone before they leave it, so we can’t read them. See our Privacy Policy for details.

How do I delete my data?

Swipe left on an expense, or open it and tap Delete. To erase everything on your phone, go to Settings and tap Reset all data. Encrypted receipt backups and subscription records on our servers aren’t removed by a reset. Email us and we’ll delete them. Never send us your recovery phrase.

What currencies are supported?

You can log each expense in the currency you paid in. Totals show in your home currency, which you can change in Settings.

How do I change the app theme?

Go to Settings and select your preferred theme: Light, Dark, or System (follows your device settings).

Troubleshooting

Receipt scanning isn't working

• Ensure you have an active internet connection
• Make sure the receipt is well-lit and in focus
• Try capturing the receipt from directly above
• Check that you haven't used up this month’s free cloud scans

App is running slowly

• Try closing and reopening the app
• Ensure your device has sufficient storage space
• Check for app updates in the App Store or Play Store

Data not syncing

• Verify you have an active internet connection
• Check that cloud sync is enabled in Settings (premium feature)

Feature Requests

Have an idea to make QuickExpense better? We'd love to hear from you! Send your suggestions to .